Refund policy

At Jozi May Boutique, all sales are final.

We do not offer returns, exchanges, or refunds. This includes, but is not limited to, items purchased using discount codes, during sales, or promotional events.

Please Read Before Purchasing

  • We encourage you to carefully review product descriptions, sizing information, and photos before placing your order.

  • If you have any questions about an item, sizing, or fit, please reach out to us before purchasing—we’re happy to help!

Damaged or Incorrect Items

In the rare event that you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery at jozimw@icloud.com with:

  • Your order number

  • Clear photos of the issue

We will review the situation and work with you to resolve it.

Shipping

  • We are not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier.

  • Please ensure your shipping address is correct before completing checkout.

By completing a purchase with Jozi May Boutique, you acknowledge and agree to this policy.